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WHERE DO WE BEGIN?The decision to seek COA accreditation should be made with the full knowledge that a commitment of resources - financial and personnel - will be necessary, as well as a willingness to conduct a comprehensive organisational assessment that examines the organisation's capacity in such areas as Governance and Leadership, Financial Resource Management, Human Resource Management, Community Linkages, Cultural Competencies, and Performance Implementation and Outcomes. Whether you've already made the decision to seek COA accreditation or whether you're still considering the benefits, here are a few recommended steps:
To allow private organisations to benchmark their performance with that of a larger cohort of our private organisations, COA also recommends that you review the Private Organisation Performance Profile.
Benchmarking is the process of comparing your performance with other organisations. This profile provides information on how private organisations that recently completed their site visits (PCR ratings) are performing against COA’s Administration and Management and Service Delivery Administration standards. This real-time information:
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