MANAGEMENT

See ADMINISTRATION		  
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  PRACTICE

Established actions or ways of proceeding in the regular performance of organisational duties. Policies and procedures often guide practice.		  
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  QUALITY

In this context, the extent to which contemporary and generally recognised standards for professional practice are met and exceeded, and desirable service outcomes achieved.		  
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  SERVICE

One or more organisation-operated programmes or activities that have a common general objective and deploy the organisation’s material and human resources in a planned and systematic manner. An organisation that publicly promotes or identifies itself in writing as offering a service, is licenced to deliver a service, assigns personnel and/or space to a service, or allocates financial resources to a service is considered to offer that service.		  
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  CULTURE

The customs, habits, values, skills, technology, beliefs, and religious, social, and political behaviours of a group of people in a specific period of time.		  
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  ACCOUNTABILITY

The extent to which an organisation is answerable for its processes and outcomes to a variety of relevant stakeholders including: consumers, community representatives, governing bodies, and governmental regulators.		  
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  PERSONNEL

The body of employees and/or volunteers that carries out the organisation’s tasks under the organisation’s administration and/or supervision. This definition does not include foster parents who are specifically referenced in relevant standards. 		 
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Financial Management (for public agencies only)
  
Private Org  
Introduction
  
Sound financial management begins with the agency's commitment to providing high quality services relative to its mission or purpose. Inherent in these new standards is a recognition that public agencies may have limited ability to manage their own finances, and their budgets may be determined, and approved or rejected, by a legislative or other body. However, public agencies must still demonstrate that management has fostered an agency culture that supports sound financial practices and accountability at all levels of the agency. Accountability is established through clearly defined lines of authority and responsibility, and personnel receive a clear message from the top that internal control responsibilities are to be taken seriously.
Update: Added Note, Added NA - 06/01/09
Added Note and NA

Note: This standard does not apply to private organisations.

NA The organisation is private.
 
PURPOSE: Agency viability and positive financial outcomes are achieved through diligent application of sound financial management practices that accord with applicable legal and regulatory requirements.
 
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