
TOOLS INDEX

What is the Tools Index?

Accreditation Preparation Tools

Process Tools

Self-Study and Pre-Commission Review Materials

Administration and Management (CP-AM)

Ethical Practice (CA-ETH)

Financial Management (CA-FIN)

Governance (CA-GOV)

Human Resources (CA-HR)

Performance and Quality Improvement (CA-PQI)

Risk Prevention and Management (CA-RPM)

Administrative and Service Environment (CA-ASE)

Behaviour Support and Management (CA-BSM)

Clients Rights (CA-CR)

Training and Supervision (CA-TS)

Service Standards

Additional Standards-Related Resources and Tools

Clients Rights (CA-CR)

SELF- PACED TRAINING: Clients Rights (CA-CR)

Self-paced training is 5:18 minutes in length. (created September 2006)

TEMPLATE: CA-Grievance Procedure Tool

This Policy and Procedure Tool is intended to assist organisations in identifying issues and concerns to explore during the process of developing their Grievance procedures. Additional Policy and Procedure Tools are available at no cost to all accredited and in-process organisations through their My COA account. (created December 2008)


	Looking for a specific tool or document? The Tools Index is an accessible and easy-to-use directory of all tools, documents, tip sheets, and other resources for accreditation.